How Can We Help You?

Get answers to common questions, reach our team, or browse resources — we're here to keep your freight moving.

Contact & Support Channels

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Email Support

Send us a detailed message and we'll respond within 1 business day.

support@iglobalis.com
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Phone Support

Speak directly with our Texas-based dispatch team during business hours.

Available Mon–Fri, 7am–7pm CT
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Live Chat

Chat with us in real time through the dashboard when you're logged in.

Open Contact Form →

Frequently Asked Questions

How quickly can I get a driver assigned to my load?

Most loads in our Texas coverage area are matched within 60 seconds. In some markets, same-day dispatch is available. Post your load and our platform instantly notifies nearby qualified drivers.

How are drivers vetted on iGlobalis?

Every driver is background-checked and CDL-verified before joining the network. We confirm active insurance, valid commercial licenses, and a clean driving record.

What happens if a load is cancelled?

Cancellation policies depend on how far in advance the cancellation occurs. Contact our support team for specifics and we'll walk you through the process to minimize any fees.

Can I track my shipment in real time?

Yes. Once a driver accepts your load, you'll receive real-time GPS tracking through your iGlobalis dashboard. No hidden fees — tracking is included with every booking.

What types of freight do you support?

We support a wide range of freight types across Texas including dry van, flatbed, refrigerated, and specialized loads. Check the Industries section on our home page for the full list.

How do I sign up as a driver or carrier?

Click "Driver Sign Up" on our home page and complete the onboarding form. Once your documents are verified, you'll be live in the network typically within 1–2 business days.

Still Have Questions?

Our team is ready to help. Reach out via our contact form and we'll get back to you promptly.

Contact Us →

Submit a Support Request

Fill out the form and our team will respond within 24 hours.